Wheeler Clinic receives reaccreditation

Wheeler Clinic has earned Behavioral Health Care reaccreditation from The Joint Commission and new certification as a Behavioral Health Home.

“The reaccreditation process is always an important measure of how we’re performing at many critical levels. Our new Behavioral Health Home Certification provides a framework to help us better meet the needs of the individuals and families we serve, as we recognize the interconnectedness of primary and behavioral health,” said Susan Walkama, LCSW, president and chief executive officer, Wheeler, according to a press release. “The optional certification goes above and beyond what is required for accreditation, ensuring that we deliver an even higher level of comprehensive, integrated, coordinated care.”

The Joint Commission’s Gold Seal of Approval for Behavioral Health Care Accreditation demonstrates continuous compliance with its performance standards, said the press. The Gold Seal of Approval is a symbol of quality that reflects an organization’s commitment to providing safe and effective care, said the release. The Behavioral Health Home Certification process measures an organization’s ability to deliver person-centered, comprehensive coordinated care and services that support recovery and resilience.

“Joint Commission accreditation provides behavioral health care organizations with the processes needed to improve in a variety of areas related to the care of individuals and their families,” said Tracy Griffin Collander, LCSW, executive director, Behavioral Health Care Accreditation program, The Joint Commission, reported the release. “We commend Wheeler Clinic for its efforts to elevate the standard of care it provides and to instill confidence in the community it serves.”

Wheeler underwent a rigorous on-site survey in November 2015. During the review, the news release said, compliance with behavioral health care standards related to several areas, including care, treatment, and services; environment of care; leadership; and screening procedures for the early detection of imminent harm were evaluated. On-site observations and interviews also were conducted.

Wheeler achieved Behavioral Health Home Certification at the Wheeler Health and Wellness Center at 999 Asylum Ave., Hartford; Wheeler Health and Wellness Center, 10 North Main St., Bristol; and at three of its congregate care facilities.